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Old 06-26-2013, 08:43 AM   #181
Railbender
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Joined: Oct 2006
Location: NW PA
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Pissed

On 6/15 I placed an order with CycleNutz. At that time I called them to inquire about the ADV rider discount, no answer. No big deal only 2 items and not that much money. I received the order promptly on Wednesday 6/19. One of the items is a Techmount 3" extension shaft. http://www.cyclenutz.com/Techmount-3...fts_p_468.html What I received was only half of it! I immediately called CycleNutz, no answer again. I left a message with my name, order number and description of the problem. That was one week ago and still no response from them. Techmount packs everything in plastic boxes, what I got was in a plastic bag with a CycleNutz label. Someone there repackaged it or more correctly half of it. Since I need the part I order one from another source. I guess I just write this off as a bad experience and a warning to others.
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Old 06-26-2013, 09:08 AM   #182
Hotspice OP
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Mornin RB,

Sorry to see that you had an issue with the order and I did get your v/m.

Actually, I got your message on 06/19/2013 @ 1:24 about the mixup and, on 06/19/2013 @ 1:35, called back and left a message with a question for your replacement part and was waiting to hear back. It was close to the weekend so I figured you were taking a long riding weekend.

I'll shoot you a PM here so I can get the info and get the ball rolling.

Tony

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Originally Posted by Railbender View Post
On 6/15 I placed an order with CycleNutz. At that time I called them to inquire about the ADV rider discount, no answer. No big deal only 2 items and not that much money. I received the order promptly on Wednesday 6/19. One of the items is a Techmount 3" extension shaft. http://www.cyclenutz.com/Techmount-3...fts_p_468.html What I received was only half of it! I immediately called CycleNutz, no answer again. I left a message with my name, order number and description of the problem. That was one week ago and still no response from them. Techmount packs everything in plastic boxes, what I got was in a plastic bag with a CycleNutz label. Someone there repackaged it or more correctly half of it. Since I need the part I order one from another source. I guess I just write this off as a bad experience and a warning to others.
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Old 06-26-2013, 11:25 AM   #183
Railbender
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Thumb

I want to thank Tony for getting this resolved. He did indeed try to return my call last week with no results. It seems the phone number in CycleNutz account info has been off by one digit for at least 5 years. Probably my typing error.

THANKS TONY

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Old 09-20-2013, 05:55 PM   #184
MilSpecXC
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Just ordered the new Powerlet Dual USB from you. Glad to see you take care of the inmates! You don't happen to ship USPS on Saturday do you?

Thanks!
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Old 09-21-2013, 09:02 PM   #185
adkjack
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Hey Tony: give me a call when you get a minute.

Rep
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Old 09-23-2013, 11:18 PM   #186
MilSpecXC
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Wow! Ordered Fri night, shipped Sat and received today (Mon). Thanks for the super fast shipping. I'm glad I found you.

Joseph
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Old 09-24-2013, 02:00 AM   #187
crazyhawk99
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Laugh

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Wow! Ordered Fri night, shipped Sat and received today (Mon). Thanks for the super fast shipping. I'm glad I found you.

Joseph
Yep, those guys are Nutz!
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Old 09-24-2013, 09:11 AM   #188
Hotspice OP
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OBVIOUSLY, Whoever came up with that phrase "Christmas comes but once a year." never bought farkles for their rides.

Christmas comes every day we can get your stuff delivered.

Enjoy


Quote:
Originally Posted by MilSpecXC View Post
Wow! Ordered Fri night, shipped Sat and received today (Mon). Thanks for the super fast shipping. I'm glad I found you.

Joseph
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