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Old 04-07-2015, 03:13 PM   #1
poondangle OP
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Long Beach BMW

I wanted to post up some appreciation for the guys at Long Beach BMW. Its really awesome to deal with truly nice people. Let me give the short version of my tale of woe. I'm all the way on the east coast, near Virginia Beach. About as far away from Long Beach BMW as you can get. I'll honestly probably never step foot in their dealership, but they are doing me a great service right now.

I bought a '74 Kawasaki H1 from my dad. He was temporarily in LA for some work. He currently resides a bit north of Calgary. We had made some arrangement to get the bike back to me through another inmate that was traveling from the east coast to race the Mex 1000. Unexpectedly, my father had to return to Canada on short notice. That left me and the H1 in limbo. It wouldn't work out with my original plans. I quickly got on the horn with a few motorcycle shipping companies. I got my quotes and decided on haulbikes. So far the experience has been good, but only time will tell, Hope I chose well, but that's a different thread.

Anyway, they suggested I have the bike dropped at a local dealership. Well, neither myself, nor my father have any experience, or ties to any local dealer. Other than the fact we've both owned BMWs, we had no prior connection to Long Beach BMW. I looked up dealerships in the zip code, and they had good reviews on Yelp, so I gave them a call. I got to speak to Greg in service, and explained my story. without hesitation accepted to take the bike and hold it until the trucking company could pick it up. Never a moments hesitation. No problems, nothing. When you step back and think about it, they are storing a bike, from a guy they've never met, nor are likely to ever meet. I've never spent a nickle in the place. And they immediately offered any and all assistance I could ever need. They're essentially doing me a favor. My bike is taking up valuable floor space that a new bike, used bike, or customer bike could be taking everyday. Heck, the bike isn't even a BMW, its an old Kawasaki, that isn't even in the best of shape. Its nice to know some dealers still believe in helping fellow riders. So I wanted to publicly thanks them, and encourage anyone in the area to do business with them. They're top notch in my book!
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Old 04-08-2015, 12:05 AM   #2
Wallrat
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Nice man. Good folks there from the few times I've been. Love to hear this sort of thing.
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Old 04-08-2015, 01:11 AM   #3
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Quote:
Originally Posted by Wallrat View Post
Nice man. Good folks there from the few times I've been. Love to hear this sort of thing.
It's nice. I'm 99% positive that there isn't a dealer within 50 miles of me that would do the same thing.
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Old 04-08-2015, 01:19 AM   #4
SocalRob
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LB BMW was briefly a Husky dealer. I traded a Ducati Hypermotard 1100S in on a new Husky TR650 for my son to use as his first street bike. I worked out the price of the Husky on the phone, and brought the Duck down to them. They offered me a price I thought was about $500 light on the Duck, and I countered back $800. Salesman looked at the papers, said he did not realize the Hypermotard was an S model, and accepted my price with no further dickering.

Was about the easiest purchase I have ever made. They are nice folks and easy to deal with. Have had no problems with their service department either.
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Old 04-08-2015, 06:30 PM   #5
TUCKERS
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I knew the owner back when he was a manager at his pops Mazda then BMW car dealership...nicer guy you could not meet. Efficient, happy, smart and charming. Me and the 'Frenchman' bought literally hundreds of trade in cars from them....hundreds over the years... a pleasure to deal with....straight shooters too and ever so fair.
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Old 04-10-2015, 03:25 PM   #6
groop
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Nice to hear stories like this. I've been to LB BMW lots of times, but call Irv Seaver my local dealer.

Forums like this are also a great way for dealership feedback.
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Old 04-10-2015, 08:39 PM   #7
bergermeister
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I'll just say that parking a bike in their lot is much different than performing competent service.
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Old 04-11-2015, 09:29 PM   #8
Mr B
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It is refreshing to see someone take the time to compliment, far to often all I read on these forums is complaints, some justified and some not so much..Either way thanks for posting a positive comment....
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