Garmin 478 users/owners thread - Page 2

spidennis · 05-31-2009, 07:39 AM

try asking brian (garminmac), the garmin development tech on the thread he started.

http://www.advrider.com/forums/showt...331421&page=75

Boon Booni · 05-31-2009, 08:59 AM

Quote:

Originally Posted by PRW

I'm in the middle of a road trip from N CA to Chicago and made the stupid mistake of purchasing the City Navigator NT 2010.1 updated maps from a motel room. The update downloaded successfully to my MacBook (Roadtrip), but it keeps blowing up when trying to transfer it into the 478, giving a message indicating that the update did NOT occur and that I should check to see if the unit was plugged in and turned on, which of course it was. Worse - it erased my entire City Navigator NT 2009 map in the 478, so I'm left without any detailed road map...

I attempted Garmin Support, sat on hold for over 2 hours, finally got transferred to "Tier-2" software support and never did get an answer - I needed to hit the road. Now it's the weekend, so no support available.

Any advice anyone?

Did you have the unit plugged in to Wall power? It seems that it makes a difference.

PRW · 06-01-2009, 05:45 AM

Quote:

Originally Posted by Gramps

Did you have the unit plugged in to Wall power? It seems that it makes a difference.

Hmmm - maybe that's the trick, though I wonder why that would make a difference. Can you please elaborate on why you believe this might work - i.e., have you installed the update this way, when it didn't work unplugged?

Unfortunately though, I didn't bring the AC Adapter with me. At this stage, I'll need to wait until I arrive in Chicago, but I'll report back either way after I try it. Thanks.

Steve W · 06-01-2009, 06:13 AM

I had to install mine 3 times before it would take. As suggested I plugged the unit in and I also turned off the screen saver on my Mac. It should not be this finicky. I emailed Garmin about it at the time but have had no reply.

spidennis · 06-01-2009, 06:22 AM

wow guys, I'm feeling pretty lucky that mine loaded first try ...... but i did do everything by the directions, and using the ac power supply.

KTRSD · 06-01-2009, 06:25 AM

Quote:

Originally Posted by PRW

Unfortunately though, I didn't bring the AC Adapter with me. At this stage, I'll need to wait until I arrive in Chicago, but I'll report back either way after I try it. Thanks.

Is it hardwired on the bike? You could try it plugged in there.

spidennis · 06-01-2009, 06:29 AM

wouldn't it be nice if the "spot messenger" could be fitted into a 478?

Boon Booni · 06-01-2009, 08:05 AM

Quote:

Originally Posted by PRW

Hmmm - maybe that's the trick, though I wonder why that would make a difference. Can you please elaborate on why you believe this might work - i.e., have you installed the update this way, when it didn't work unplugged?

I have no direct evidence. It's something I read in one of 478 threads. I've only updated the maps once on my unit. It worked, but I also had it plugged in.

Here's a thread where it seemed to be the problem for fellow using the 276 LINK

T J · 06-01-2009, 08:39 AM

I tried loading the map updates on battery power a couple of times with no luck. Plugged it in and it worked first shot.

PRW · 06-01-2009, 09:08 PM

Greetings from stormy Denver all - crazy weather all day across CO. Thanks for all your input - it sounds like it's the AC Adapter issue. I'm very hopeful this will be the case - I'd hate to have to send it in for warranty repair/replacement. I could try and test it with bike power, but it would be very inconvenient trying to do it in the rain here tonight.

I'll report back after I'm able to test the theory...

PRW · 06-04-2009, 06:39 AM

Quote:

Originally Posted by PRW

I'm in the middle of a road trip from N CA to Chicago and made the stupid mistake of purchasing the City Navigator NT 2010.1 updated maps from a motel room. The update downloaded successfully to my MacBook (Roadtrip), but it keeps blowing up when trying to transfer it into the 478, giving a message indicating that the update did NOT occur and that I should check to see if the unit was plugged in and turned on, which of course it was. Worse - it erased my entire City Navigator NT 2009 map in the 478, so I'm left without any detailed road map...

I attempted Garmin Support, sat on hold for over 2 hours, finally got transferred to "Tier-2" software support and never did get an answer - I needed to hit the road. Now it's the weekend, so no support available.

Any advice anyone?

Thanks to all who provided advice on using the AC Power Supply when updating internal maps - it worked! There must be some timeout on the Garmin's USB when running on battery power only, though I'm puzzled as to why Garmin didn't note that in any of the instructions I could find.

Also, what's up with Garmin's RIDICULOUS hold time for support these days - they used to be reasonably quick? I never did get to talk to a Tier-2 software support tech, after waiting over 2 hours...

In any case, I'm glad you guys were here - thanks again...

Boon Booni · 06-04-2009, 07:35 AM

Quote:

Originally Posted by PRW

Thanks to all who provided advice on using the AC Power Supply when updating internal maps - it worked! There must be some timeout on the Garmin's USB when running on battery power only, though I'm puzzled as to why Garmin didn't note that in any of the instructions I could find.

Also, what's up with Garmin's RIDICULOUS hold time for support these days - they used to be reasonably quick? I never did get to talk to a Tier-2 software support tech, after waiting over 2 hours...

In any case, I'm glad you guys were here - thanks again...

Glad it worked out for you.

I noticed the longer than normal wait with Garmin this January, but just thought it might be due to all those new Garmin Christmas gifts.

spidennis · 06-19-2009, 08:53 AM

I just subscribed to the master mariner weather package and the xm everything music package, did all this over the phone with xm. It was fairly straight forward and easy. $117 including the one time hookup fees ....

on my bike I'll have my headphones inside my helmet, but now I'm on the search for a audio wiring system for the jeep/boat/etc. .......

PRW · 06-19-2009, 10:10 AM

Quote:

Originally Posted by spidennis

I just subscribed to the master mariner weather package...

I've had that package for the past year. Works fantastically well - I can't tell you how many times it enabled me to avoid some very nasty weather well in advance, enabling me to alter course to ride around it.

BlueLghtning · 06-19-2009, 10:44 AM

I have the master mariner package right now myself, but dang the $50/month is painful. The $30 plans still give you nexrad, but they drop stuff like the lightning data, storm tracks and other things that are nice to see also when you are faced with a storm coming at you on a bike.

It is so nice having the radar on long trips, but keeping a subscription the entire year is tough to justify. I really would have thought this technology would be much cheaper.

05-31-2009, 07:39 AM	#16
spidennis ^OP SandStorm Adventures Joined: Nov 2006 Location: South Padre Island, Texas .... far from anything Oddometer: 1,259	try asking brian (garminmac), the garmin development tech on the thread he started. http://www.advrider.com/forums/showt...331421&page=75 __________________ 2003 Yamaha WR250F (texas street legal, my primary ride, oh yeah baby!) List of mods and rides: http://www.sandslave.com/2003wr250f/ List of my Spot Tracker Adventures: http://www.spotadventures.com/user/p...?user_id=53368

06-01-2009, 06:13 AM	#19
Steve W Old Grouch Joined: Apr 2008 Location: Rocky Mountains of Alberta Oddometer: 541	I had to install mine 3 times before it would take. As suggested I plugged the unit in and I also turned off the screen saver on my Mac. It should not be this finicky. I emailed Garmin about it at the time but have had no reply. __________________ SW

06-01-2009, 06:22 AM	#20
spidennis ^OP SandStorm Adventures Joined: Nov 2006 Location: South Padre Island, Texas .... far from anything Oddometer: 1,259	wow guys, I'm feeling pretty lucky that mine loaded first try ...... but i did do everything by the directions, and using the ac power supply. __________________ 2003 Yamaha WR250F (texas street legal, my primary ride, oh yeah baby!) List of mods and rides: http://www.sandslave.com/2003wr250f/ List of my Spot Tracker Adventures: http://www.spotadventures.com/user/p...?user_id=53368

06-01-2009, 06:29 AM	#22
spidennis ^OP SandStorm Adventures Joined: Nov 2006 Location: South Padre Island, Texas .... far from anything Oddometer: 1,259	wouldn't it be nice if the "spot messenger" could be fitted into a 478? __________________ 2003 Yamaha WR250F (texas street legal, my primary ride, oh yeah baby!) List of mods and rides: http://www.sandslave.com/2003wr250f/ List of my Spot Tracker Adventures: http://www.spotadventures.com/user/p...?user_id=53368

06-01-2009, 08:39 AM	#24
T J Adventurer Joined: Nov 2007 Location: Minnesota Oddometer: 65	map download I tried loading the map updates on battery power a couple of times with no luck. Plugged it in and it worked first shot.

06-01-2009, 09:08 PM	#25
PRW living @ 11.5740741uHz Joined: Mar 2003 Location: Chicago Oddometer: 1,092	Greetings from stormy Denver all - crazy weather all day across CO. Thanks for all your input - it sounds like it's the AC Adapter issue. I'm very hopeful this will be the case - I'd hate to have to send it in for warranty repair/replacement. I could try and test it with bike power, but it would be very inconvenient trying to do it in the rain here tonight. I'll report back after I'm able to test the theory... __________________ “When I’m riding my motorcycle, I’m glad to be alive — and when I stop riding my motorcycle, I’m glad to be alive.” -Neil Peart 2008 R1200GS (Slate Gray Metallic Matt) 2003 R1150GS (Night Black)

06-19-2009, 08:53 AM	#28
spidennis ^OP SandStorm Adventures Joined: Nov 2006 Location: South Padre Island, Texas .... far from anything Oddometer: 1,259	I just subscribed to the master mariner weather package and the xm everything music package, did all this over the phone with xm. It was fairly straight forward and easy. $117 including the one time hookup fees .... on my bike I'll have my headphones inside my helmet, but now I'm on the search for a audio wiring system for the jeep/boat/etc. ....... __________________ 2003 Yamaha WR250F (texas street legal, my primary ride, oh yeah baby!) List of mods and rides: http://www.sandslave.com/2003wr250f/ List of my Spot Tracker Adventures: http://www.spotadventures.com/user/p...?user_id=53368

06-19-2009, 10:44 AM	#30
BlueLghtning Riding is my passion Joined: Feb 2004 Location: Newnan, GA Oddometer: 3,863	I have the master mariner package right now myself, but dang the $50/month is painful. The $30 plans still give you nexrad, but they drop stuff like the lightning data, storm tracks and other things that are nice to see also when you are faced with a storm coming at you on a bike. It is so nice having the radar on long trips, but keeping a subscription the entire year is tough to justify. I really would have thought this technology would be much cheaper. __________________ *BlueLghtning* - Follow me on my SPOT Messenger Mine: 09 DL650, 01 FZ1, 08 WR250R, 98 DR650 Hers: 06 F650GS, 12 Duc 696, 13 CRF250L, 06 XT225 Smugmug Pics - Save $5: Y2l43o9LVBERU

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