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Old 06-02-2013, 02:51 PM   #1
Schlug OP
JockeyfullofBourbon
 
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Joined: Jan 2006
Location: put something on and stay in that position.
Oddometer: 7,385
Beemer Boneyard

I ordered 6 filters and crush washers for the 1150 from them. Then, later, I realized that what is sold at my local for gear oil is either 6 dollar budget gear oil or High Tech Super Purple Ams syth Red gear oil.

Last time I put an exotic oil in my trans it shifted worse and made more noise than ever.

Anyway, I went back to the BBY website and ordered myself some oil and a funnel and some moly additive for no good reason.

Today I received an Email from them saying they had received my second order in time and they were combining them and therefore refunding me the shipping charges on the second order.

Talk about customer service!
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Old 06-02-2013, 03:11 PM   #2
Callisto224
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Joined: Jan 2010
Location: Atlanta
Oddometer: 1,060
Love that place. Last year (when I was changing all my fluids on my 12GS) I emailed them and asked what I should use, they emailed me back (over the weekend) with a great package deal that I didn't even see on their site. It was about $25. cheaper than I was planning to spend and had everything I needed.
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Old 06-02-2013, 03:41 PM   #3
Twilight Error
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Joined: May 2002
Location: The Submarine Mines
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I get most of my routine maintenance parts there, the boneyard is close enough that ground = next day, and as long as my order goes in before they close up, they've never failed to ship that day.
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Old 06-02-2013, 03:41 PM   #4
200GRLSWC
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Agreed, Beemer Boneyard is the awesome.
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Old 06-02-2013, 03:43 PM   #5
Plane Dr
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Joined: Sep 2005
Location: North TX Metromess
Oddometer: 857
They've done me well every order I've made.
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Old 06-02-2013, 04:19 PM   #6
JimVonBaden
"Cool" Aid!
 
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Joined: Feb 2005
Location: Alexandria, VA
Oddometer: 52,295
Mike has been, from day one, a class act with great customer service, and very good prices!

Jim

PS Yes, they sell my DVDs, but I would say that if they didn't. I am a long time customer.
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Old 06-02-2013, 04:29 PM   #7
Twilight Error
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I do wish the online used parts section was a bit more current, but a phone call isn't difficult and they often have what I'm looking for.
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Old 06-02-2013, 04:39 PM   #8
JimVonBaden
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Location: Alexandria, VA
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Quote:
Originally Posted by Twilight Error View Post
I do wish the online used parts section was a bit more current, but a phone call isn't difficult and they often have what I'm looking for.
Mike explained to me once that the parts sell nearly as fast as he can get them in. So, he tries to keep up, but that would require a full time web site admin. If you want a specific part that either doesn't exist on the site, or is marked sold, e-mail or call him to see if he has it, or get on the waiting list. He is very proactive about the list and making sure you are informed when a part becomes available.

Jim
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Old 06-02-2013, 05:24 PM   #9
Norhasken
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Joined: Aug 2007
Location: On the couch
Oddometer: 18,228
Another big for BBy.

Got my QD's really fast and was very pleased with the quality of the product and the extra O-rings.
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Old 06-02-2013, 06:14 PM   #10
Monsignore
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Joined: Nov 2007
Location: Astoria, Queens
Oddometer: 903
+∞ For Beemer Boneyard. Parts ship super quick (it helps that they're in north Jersey and I'm in NYC). I ordered the QD and collar sets, then realizwed I ordered the wrong ones for my early production '05 R12GS. Called them up, explained the situation, I sent back the straight QDs I didn't need and they priority shipped the correct ones over the weekend at no extra charge. Total time between initial order and receipt of all correct parts was less than a week.

I just wish they sold retro-reflective decals so I could slap one on my panniers.
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Old 06-02-2013, 06:21 PM   #11
N-m
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Joined: Jan 2011
Location: Too Far from My Welder and BMW in South TN.
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Thumb

I do business with them.
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Old 06-02-2013, 06:27 PM   #12
rdwalker
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Joined: Jan 2005
Location: The Badlands (of NJ)
Oddometer: 2,540
Me too!

OK, let's pile on!

I use BB for all my maintenance needs. Good stuff and great service. I have been fortunate to live near their previous location in Morris County, so I could stop by for pickup, to save myself some $$ and save them the trouble of packing.

Now they are in a prettier, but more distant spot in Sussex - still, within NJ the delivery is next day.

I am a super satisfied customer. Beemer Boneyard is a great resource for BMW motorcycle enthusiasts!

Robert.
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Old 06-02-2013, 07:05 PM   #13
dfwscotty
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Joined: Apr 2006
Location: Denton, TX
Oddometer: 3,327
Always had good results with them as well.

Emailed them with parts questions and get quick replies back.
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Old 06-03-2013, 05:41 AM   #14
Spaggy
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Joined: Apr 2010
Location: Western Canada
Oddometer: 875
I like them too. Even in the frozen waste land of Canada.
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Old 06-03-2013, 07:53 AM   #15
Steve06
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Joined: Sep 2010
Location: Georgia
Oddometer: 45
They are the Bomb!

I was in Afghanistan last year and ordered a complete service kit from them to get my Bavarian tractor back on the road when I came back home. Totally a top notch service provider and very easy to deal with.

/r
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