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Old 04-23-2013, 10:00 AM   #136
tcskibike2008
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So I gave CycleHutt a call, they wanted to send me the correct oil but charge and then credit my card for it in lieu of receiving the wrong oil back. I fought back and mentioned negative feedback throughout the net. Finally after some persuasion I talked the service rep into sending it no charge. Still waiting for a order confirmation..

Hopefully these guys are trying to redeem themselves.. I will let you know.
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Old 04-23-2013, 10:11 AM   #137
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I stopped in to KTM Cycle Hutt before they moved to Sturgis, SD when they were still located in Bismarck, ND. They seemed like nice enough guys in person. They had a quite small operation going. They had a few bikes on the sales floor. Nothing seemed out of the ordinary. I haven't ever bought anything from them either online or in person though so I can't speak to that. I've never understood the move to Sturgis. They sell KTM's and KTM stuff not Harley's! Being in Sturgis offers no benefit other than a higher potential for break in and theft during the rally! And when the rally isn't going on Sturgis is MUCH more of a ghost town than Bismarck. They must have moved for personal reasons. Maybe family? The whole operation now seems very shady. VERY shady. I wouldn't order from them. I've had great luck with KTMTwins.com and KTMWorld.com. Anywho, just thought I'd share.
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Old 04-24-2013, 08:33 AM   #138
tcskibike2008
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Quote:
Originally Posted by tcskibike2008 View Post
So I gave CycleHutt a call, they wanted to send me the correct oil but charge and then credit my card for it in lieu of receiving the wrong oil back. I fought back and mentioned negative feedback throughout the net. Finally after some persuasion I talked the service rep into sending it no charge. Still waiting for a order confirmation..

Hopefully these guys are trying to redeem themselves.. I will let you know.
24 hours and no order confirmation.. Do you really think the customer service rep just told me what I wanted to hear and are not going to execute on it?
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Old 04-24-2013, 10:37 AM   #139
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It's all Satans' fault according to them...

http://www.advrider.com/forums/showp...&postcount=116
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Old 04-24-2013, 10:42 AM   #140
tcskibike2008
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Originally Posted by Boatman View Post
It's all Satans' fault according to them...

http://www.advrider.com/forums/showp...&postcount=116
That cant be real! LOL
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Old 04-24-2013, 06:21 PM   #141
Boatman
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Originally Posted by tcskibike2008 View Post
That cant be real! LOL

I believe it is real.
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Old 04-24-2013, 08:42 PM   #142
The Griz
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I believe it too. Being from North Dakota I can vouch for the fact that MANY Dakotans are VERY religious. I mean freaky-deaky scary-crazy religious. North Dakota is the Mississippi of the north.
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Old 04-25-2013, 10:24 AM   #143
tcskibike2008
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Well hallelujah, I got a shipping notification! Thank you GOD!
I will let you know if they deserve to be forgiven for their sins when and if I get the package.
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Old 04-25-2013, 10:27 AM   #144
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Quote:
Originally Posted by tcskibike2008 View Post
Well hallelujah, I got a shipping notification! Thank you GOD!
I will let you know if they deserve to be forgiven for their sins when and if I get the package.

Best of luck, really. I got a 'shipping notification'...2 months later my credit card company got involved and fortunately I got my money back.

Hopefully you get what you ordered and not a box of old underwear.
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Old 04-29-2013, 11:58 AM   #145
tcskibike2008
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I got tracking data!
Cyclehutt looking for redemption?
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Old 04-29-2013, 12:44 PM   #146
kingrj
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Ordered throttle cable from them on Feb 22nd..Was told was on back order. Called three weeks later and told would have it in 10 days and then shipped to me. Canceled order yesterday after two months and called KTM World this morning. They will have it at my front door a week from today. I report and you decide how good KTM Hutt is..

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Old 05-04-2013, 09:16 AM   #147
tcskibike2008
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I have received the proper oil! I got it without sending back the original oil. They gave me an RA and I promised I would send it back. Should I? :)
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Old 05-04-2013, 09:41 AM   #148
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Originally Posted by tcskibike2008 View Post
I have received the proper oil! I got it without sending back the original oil. They gave me an RA and I promised I would send it back. Should I? :)
Of course you should. Are you an honest person, or otherwise?
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Old 05-04-2013, 10:34 AM   #149
tcskibike2008
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Of course you should. Are you an honest person, or otherwise?
I was kidding and also trolling for comments, this company has crossed quite a few people. They have made me happy, I feel they deserve a chance.
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Old 05-05-2013, 08:32 AM   #150
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Originally Posted by tcskibike2008 View Post
I was kidding and also trolling for comments, this company has crossed quite a few people. They have made me happy, I feel they deserve a chance.
They have had a hell of a lot of chances, and screwed a lot of people.
I used to buy from them too, back when they had different owners and I didn't have a good local shop.

You got lucky in your transaction, it's also your money and you can spend it where you like.
If you are going to spend it at Cycle Hutt I wish you luck.
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