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Old 03-01-2011, 12:30 AM   #1
IsAnOzzie OP
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Ural reliability?

I bought an 08 gear up. had a few issues then at 8300Klm a circlip that holds the gudgeon pin came loose and scored the bore, result one new piston and cylinder plus rings on both sides. now at 9500klm the motor has seized!! 2 months out of warranty.
After enquiring with the dealer it seems tough luck on my part.

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But I contacted Jon Taylor again of Ural Australia and after explaining the dealers response he offered to cover parts if I paid labour. (subject to not being damage from operator error)
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I think this is a very reasonable offer indeed.

After some driving I had the bike engine rebuilt and it is running once again.

Thank you very much everyone.

sean
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IsAnOzzie screwed with this post 03-09-2011 at 12:08 AM
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Old 03-01-2011, 03:04 AM   #2
roscoau
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Quote:
Originally Posted by IsAnOzzie View Post
I think I will plant roses in the sidecar body.
Can I have your horn? The long one on the chair that is...
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Old 03-01-2011, 03:05 AM   #3
IsAnOzzie OP
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heh, well I plan on transferring the sidecar to a more reliable rig. so keep your hands off my horn dude.
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Old 03-01-2011, 03:09 AM   #4
IsAnOzzie OP
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damn, I do love the bike. why are these newer ones failing?
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Old 03-01-2011, 03:11 AM   #5
roscoau
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heh, well I plan on transferring the sidecar to a more reliable rig. so keep your hands off my horn dude.
Hmm, a couple of wheels then? I really want to make a trailer...

Are you going to investigate what went wrong? Whether it was related to the previous problem, caused by the repair or bad co-incidence?
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Old 03-01-2011, 03:17 AM   #6
Brendan J
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Sounds weird for a engine to seize up if its full of oil. Could you possibly have an oil pump issue? I work in the small engine/motorcycle industry and engines just don't self destruct for no reason there has to be a primary cause to start it. Makes me wonder when the piston pin clip came out it may have caused some other internal damage. I would love to have a look inside the engine to see what damage has been done.
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Old 03-01-2011, 04:26 AM   #7
Agent Wayward
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Go on any bike forum, anywhere in the world, for any manufacturer.

You will find reports like this.

The simple facts are that bikes are mechanical objects and occasionally they go wrong. Without exception.

This does not mean that all bikes like this one are the same, nor does it mean that everyone else should be wary.

Most people are more likely to report the bad news.

I have ridden a 2005 Ural outfit (so that's pre-all the improvements) for over 40,000 miles (that's UK miles) without a single engine issue. The only problem I had was with a final drive seal which was easily repaired.

Everyone understands that when it's your own bike that breaks down, you are going to be upset and irritated, but these things need to be taken in context.

I'd have ridden my Ural anywhere in the world with complete confidence. I certainly wouldn't say that about a R1200GS for example...
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Old 03-01-2011, 08:25 AM   #8
windmill
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I know 9 Ural owners in my area, only one has had an engine failure, Mr. Cob and we all know how hard he pushes them. No such thing as a failure proof machine, somebody gets stuck with the short straw.

My 07 Patrol has over 50,700 km and still going strong.
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Old 03-01-2011, 09:16 AM   #9
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Indeed, a postmortem inspection as to what the cause of the seizure is in order before throwing stones. To me, when an engine is said to have seized, it basically means that pistons have partially melted and all but welded themselves to the cylinders. That normally only happens due to lack of lubrication. Poor ignition timing puts holes in the tops of pistons which also deposits melted bits of piston causing secondary seizure. If internal bearings seize, then lack of lubrication is also the main cause. Any engine seizure requires temps. well above those in the normal operating range.
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Old 03-01-2011, 09:23 AM   #10
AeroEngineer
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Quote:
Originally Posted by IsAnOzzie View Post
I bought an 08 gear up. had a few issues then at 8300Klm a circlip that holds the gudgeon pin came loose and scored the bore, result one new piston and cylinder plus rings on both sides. now at 9500klm the motor has seized!! 2 months out of warranty.
After enquiring with the dealer and Ural Australia it seems tough luck on my part.
the moral of the story? BEWARE or you too could end up with an expensive garden ornament. I think I will plant roses in the sidecar body.
Please don't take offense to this as I'm sorry you've had trouble, but don't project the failure of your bike to every other bike on the road with statements like "why are all these newer ones failing."

To be honest, I've never heard of a Ural motor seizing under normal operation.
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Old 03-01-2011, 09:30 AM   #11
Agent Wayward
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I think the bigger issue here is the warranty side.

After a genuine manufacturing defect caused a serious failure, the motor was repaired under warranty.

1200km later, when just out of warranty, the motor failed again in a similar manner.

I'd not be accepting the answer "tough luck". Not by a long way.

I'd get the motor stripped down and inspected by an independant engineer, then the report sent in to the dealer to pass on to Ural's warranty department.

Rather more productive than planting beans in it. ;)
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Old 03-01-2011, 09:45 AM   #12
AeroEngineer
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Originally Posted by Agent Wayward View Post
I think the bigger issue here is the warranty side.

After a genuine manufacturing defect caused a serious failure, the motor was repaired under warranty.

1200km later, when just out of warranty, the motor failed again in a similar manner.

I'd not be accepting the answer "tough luck". Not by a long way.

I'd get the motor stripped down and inspected by an independant engineer, then the report sent in to the dealer to pass on to Ural's warranty department.

Rather more productive than planting beans in it. ;)
I completely agree, but I think its probably better to go about this diplomatically with the dealer who repaired the motor. In all likelihood the failure is probably due to something they did or should have noticed.
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Old 03-01-2011, 09:48 AM   #13
Agent Wayward
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I completely agree, but I think its probably better to go about this diplomatically with the dealer who repaired the motor. In all likelihood the failure is probably due to something they did or should have noticed.
Indeed.

My suggested course of action is for if the dealer really has adopted the "tough luck"`approach.
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Old 03-01-2011, 12:39 PM   #14
windmill
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Here in the Stares, warranty repair work carries it's own warranty. I just don't understand how a rebuilt engine that fails after 1200km could possibly not be under warranty.
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Old 03-01-2011, 02:27 PM   #15
AlanCT
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Quote:
Originally Posted by Agent Wayward View Post
I think the bigger issue here is the warranty side.

After a genuine manufacturing defect caused a serious failure, the motor was repaired under warranty.

1200km later, when just out of warranty, the motor failed again in a similar manner.

I'd not be accepting the answer "tough luck". Not by a long way.

I'd get the motor stripped down and inspected by an independant engineer, then the report sent in to the dealer to pass on to Ural's warranty department.

Rather more productive than planting beans in it. ;)


Can he bypass the dealer and go straight to the Ural people? They really set the standard for backing up a warranty, and I'd be surprised if they said "tough luck."
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