ADVrider

Go Back   ADVrider > Gear > Vendors
User Name
Password
Register Inmates Photos Site Rules Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
Old 08-15-2013, 11:20 AM   #1
HS-LD OP
n00b
 
Joined: Jul 2013
Oddometer: 7
SADDLEMEN Customer Service SUCKS!!!!

The dude at Saddlemen just hung up on me. SERIOUSLY.

I was polite and pointing out that spending $50 for UPS and then having to wait 2 weeks for them to "fix or repair" a brand new seat was not exactly the right thing to do...

Good luck if you ever need anything from them, obviously they could care less about their customers satisfaction.

The Adventure Tracks going back to Sport Tour and I'm ordering a Sargent or Corbin.
HS-LD is offline   Reply With Quote
Old 08-16-2013, 10:03 AM   #2
earthroamerxvlt
Adventurer
 
Joined: Jun 2010
Location: Redneck Riviera (Florida Panhandle)
Oddometer: 71
HS-LD

I am really sorry to hear you had trouble with Saddlemen. Maybe you just got someone having a really bad day. That is no excuse, but it happens.

We had just the opposite experience and had them build a custom seat for my wife's BMW R1200GSA Rallye. They worked with us on every detail, made some great suggestions and came up with a seat that was a perfect match for my wife's bike. We made a comment that the seat had turned out a bit taller than we had hoped and they built her another seat that was exactly what she had wanted for.

You may just want to try to catch someone else to see if you can get your problem sorted out.

Good Luck
John
earthroamerxvlt is offline   Reply With Quote
Old 08-16-2013, 10:05 AM   #3
t6pilot
Studly Adventurer
 
Joined: Feb 2011
Location: huntington beach
Oddometer: 535
Had the opposite experience,
Really great service, had a seat made for a BMW c650gt came out great, sales rep was outstanding
t6pilot is offline   Reply With Quote
Reply

Share

Thread Tools Search this Thread
Search this Thread:

.
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump


Times are GMT -7.   It's 02:09 PM.


Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Copyright ADVrider 2011-2014