New Garmin Montana

[guavadude]

Originally Posted by TravellingStrom

I tried again but this time I used the Geocaching profile

I successfully made two short cuts which let me toggle between Track Up and Automotive mode. I tested this about ten times and it worked every time

I then shut it down and restarted and now they don't work

There is something strange ahappenin

In setups there's a pref for what profile is active when it's in each different mount. Check to make sure it didn't swap profiles on you.

[atlas cached]

Originally Posted by TravellingStrom

I tried again but this time I used the Geocaching profile

I successfully made two short cuts which let me toggle between Track Up and Automotive mode. I tested this about ten times and it worked every time

I then shut it down and restarted and now they don't work

There is something strange ahappenin

I have those exact shortcuts, labeled "2D" and "3D" - but have had no issues with them not working after rebooting.

Can you open the offending {shortcut name}.gsf file (located in your \Garmin\Shortcuts\ directory) with notepad, copy and paste that text here for inspection?

2D:

PHP Code:

<?xml version="1.0" encoding="UTF-8"?><Shortcut><Settings><Icon>584</Icon><ProfileSettings><MapOrientation>1</MapOrientation></ProfileSettings><Application>4</Application></Settings></Shortcut>

3D:

PHP Code:

<?xml version="1.0" encoding="UTF-8"?><Shortcut><Settings><Icon>584</Icon><ProfileSettings><MapOrientation>3</MapOrientation></ProfileSettings><Application>4</Application></Settings></Shortcut>

[Bonerov]

Originally Posted by Emmbeedee

Smoke signals are more effective than email when you contact Garmin.

Call their toll free number for real service.

I still haven't heard back from them regarding the email I sent two days ago. I did, however, call the toll free line last night to see what they could do for me. I told them I bought the AMPS Rugged Mount on Amazon and they suggested that I contact Amazon to see about an exchange. Kind of annoying, really. As I had to modify the wiring slightly during installation, I am doubtful that the third party vendor who actually shipped me the item would even accept it back as an exchange. Hopefully, the email route will prove more fruitful.

[atlas cached]

Originally Posted by Bonerov

I still haven't heard back from them regarding the email I sent two days ago. I did, however, call the toll free line last night to see what they could do for me. I told them I bought the AMPS Rugged Mount on Amazon and they suggested that I contact Amazon to see about an exchange. Kind of annoying, really. As I had to modify the wiring slightly during installation, I am doubtful that the third party vendor who actually shipped me the item would even accept it back as an exchange. Hopefully, the email route will prove more fruitful.

AMAZE BALLS!

Most products now are shipped with a paper in the box suggesting you contact the manufacturer directly if anything is missing or damaged, and explicitly request that you DO NOT contact the vendor from which the product was purchased.

Garmin's actions will only build on the perception they care very little about the end user.

[DRTBYK]

Originally Posted by atlas cached

AMAZE BALLS!

Most products now are shipped with a paper in the box suggesting you contact the manufacturer directly if anything is missing or damaged, and explicitly request that you DO NOT contact the vendor from which the product was purchased.

Garmin's actions will only build on the perception they care very little about the end user.

Actually, my experience with Garmin Product.Support has been rather good over the years. I have on occasion had to politely request that I speak to a Supervisor. I think this is one of those types of occasion's. Call back and don't even mention Amazon or the third-party supplier. This is a Mount defect and Garmin should address it. If the tech on the call try's to "close out the call" by not sending you a new mount, request to speak with their Supervisor.

Cheers,

[Bonerov]

Originally Posted by DRTBYK

Actually, my experience with Garmin Product.Support has been rather good over the years. I have on occasion had to politely request that I speak to a Supervisor. I think this is one of those types of occasion's. Call back and don't even mention Amazon or the third-party supplier. This is a Mount defect and Garmin should address it. If the tech on the call try's to "close out the call" by not sending you a new mount, request to speak with their Supervisor.

Cheers,

Yeah, I think I'll have to do that. The guy put me on hold to grab one and test it. Since his worked, I think he assumed I was full of shit. Annoying, but I didn't have the 30+ additional minutes that it would likely have taken to get it sorted. I'll call back when I have a cold beer and plenty of time.

[TravellingStrom]

Originally Posted by atlas cached

I have those exact shortcuts, labeled "2D" and "3D" - but have had no issues with them not working after rebooting.

Can you open the offending {shortcut name}.gsf file (located in your \Garmin\Shortcuts\ directory) with notepad, copy and paste that text here for inspection?

2D:

PHP Code:

<?xml version="1.0" encoding="UTF-8"?><Shortcut><Settings><Icon>584</Icon><ProfileSettings><MapOrientation>1</MapOrientation></ProfileSettings><Application>4</Application></Settings></Shortcut>

3D:

PHP Code:

<?xml version="1.0" encoding="UTF-8"?><Shortcut><Settings><Icon>584</Icon><ProfileSettings><MapOrientation>3</MapOrientation></ProfileSettings><Application>4</Application></Settings></Shortcut>

Hi and thanks for your input. Here are the two shortcut files:

Tracks Up = 2D

PHP Code:

<?xml version="1.0" encoding="UTF-8"?><Shortcut><Settings><Icon>710</Icon><ProfileSettings><MapOrientation>1</MapOrientation></ProfileSettings><Application>4</Application></Settings></Shortcut>

Automotive Mode = 3D

PHP Code:

<?xml version="1.0" encoding="UTF-8"?><Shortcut><Settings><Icon>644</Icon><ProfileSettings><MapOrientation>3</MapOrientation></ProfileSettings><Application>4</Application></Settings></Shortcut>

In the meantime I will study yours and see whether I can work anything out


**edit** Hmm, I just looked at yours and except for the icon they are the exact same?

**2nd edit** Well, I just did a master reset and it works fine even after rebooting? Reminds me of old windows 95 software, it cant do anything on the run but needs a reboot before working correctly. I will see how that works out, thanks to those that helped.
Cheers
TS

[TravellingStrom]

Originally Posted by guavadude

In setups there's a pref for what profile is active when it's in each different mount. Check to make sure it didn't swap profiles on you.

I have not set any mount specific stuff on this one. If it works 10 times then after a reboot it does not work, there is something else at fault

[atlas cached]

Originally Posted by TravellingStrom

Hi and thanks for your input. Here are the two shortcut files:

Tracks Up = 2D

PHP Code:

<?xml version="1.0" encoding="UTF-8"?><Shortcut><Settings><Icon>710</Icon><ProfileSettings><MapOrientation>1</MapOrientation></ProfileSettings><Application>4</Application></Settings></Shortcut>

Automotive Mode = 3D

PHP Code:

<?xml version="1.0" encoding="UTF-8"?><Shortcut><Settings><Icon>644</Icon><ProfileSettings><MapOrientation>3</MapOrientation></ProfileSettings><Application>4</Application></Settings></Shortcut>

In the meantime I will study yours and see whether I can work anything out


**edit** Hmm, I just looked at yours and except for the icon they are the exact same?

**2nd edit** Well, I just did a master reset and it works fine even after rebooting? Reminds me of old windows 95 software, it cant do anything on the run but needs a reboot before working correctly. I will see how that works out, thanks to those that helped.
Cheers
TS

They certainly are!

I guess that rules out a corrupted shortcut...

What does happen when you try to use them and they do not function as expected?

** edit **

after the master reset, you have to rebuild all your menus etc for each profile?

[levain]

Originally Posted by Rocky TFS

Gas Services (finds nearest gas)

This is one I want, but can't figure out how. I can create a shortcut to "where to", but I can't get a shortcut to anything beyond the main menu.

[TravellingStrom]

Originally Posted by atlas cached

They certainly are!

I guess that rules out a corrupted shortcut...

What does happen when you try to use them and they do not function as expected?

** edit **

after the master reset, you have to rebuild all your menus etc for each profile?

What happens is when I push the icon it returns to the map screen, but the map does not change orientation, so I know the actual screen press works

Master reset does not seem to lose much. I have to change the basic settings, like screen backlight timeout and a few other things, but once I change the profile to the Automotive one, it seems to all work. But, I do have to add Favourites to the dashboard of the single tap power button

[Emmbeedee]

Ok, I've added three archives to the Dropbox folder, all prefaced with my username:



Mike

[Emoto]

Originally Posted by Windrock

Can someone send me the PM with the Dropbox Info please.

Me too, please.

[Emmbeedee]

Originally Posted by Emoto

Me too, please.

Edit: I am able to log into the Dropbox account and send invites to those of you who PM me their email addresses. I can't see any problem with that so PM me as necessary.

[Emmbeedee]

Originally Posted by guavadude

I'm still not totally sorted out on the shortcuts vs drawer vs favorites and what to put where.

1- Create Profiles (Optional)
2- Create Shortcuts (which could be to Profiles)
3- Add Shortcuts to the Drawer (the area you don't see when at the Main Menu) or the Main Menu
4- Add Shortcuts to Favourites (a feature of some Dashboards, and also accessible through Power Button presses if set up that way)

You can add Shortcuts to the Main Menu, Drawer or Favourites.

Does this help?