Close Call - Page 2

Riteris · 05-28-2011, 08:08 AM

As Bueller pointed out, mistakes happen... it is not a perfect world.

And now the dealership has to make this situation right.

I think they owe you a new rear tire and a thorough detailing of the bike. What about your boot and pants? Were they sprayed by the oil?

Dave in Wi · 05-28-2011, 08:42 AM

Quote:

Originally Posted by Riteris

As Bueller pointed out, mistakes happen... it is not a perfect world.

And now the dealership has to make this situation right.

I think they owe you a new rear tire and a thorough detailing of the bike. What about your boot and pants? Were they sprayed by the oil?

After think about this for a bit, what in the world can they do to "make it right"? I would never again let my bike into their service departmnent after that. I understand that people are not perfect, but come on, an oil change is the most basic, easy service task there is. If they can't get that right do you think they can properly mount a tire?

ULY-RPG · 05-28-2011, 11:03 AM

Quote:

Originally Posted by Harry Backer

Weed

Oh damn

Bald Kirk · 05-28-2011, 11:58 AM

Quote:

Originally Posted by dannyz

So, how is your post helping, now that the OP removed that www address from his picture? You even made it easier to follow by adding a link...

Sorry you are correct. I have edited my post.

Respectfully,
Baldness

SilkMoneyLove · 05-28-2011, 04:08 PM

I say, see what they offer first. You did live to ride another day, so that is good. Glad you didn't panic.

What the dealer probably can do for you:
Free gear or tires- see if you can score a jacket or a new set of tires (right there, and take it home, not a voucher for later or some such...)

I wouldn't tell them that I am never coming back, but I would never come back to them. If they know you aren't coming back, they are less likely to give you anything.

Stuff like, loose drain plug, pinch bolts left loose, tires mounted backwards are all signs that a shop is not in good shape and not worth charging the professional mechanic rate that they charge. Yes, people make mistakes, but you shouldn't have to pay for them to make those mistakes.

Barman · 05-28-2011, 04:16 PM

Basically that dealership took a poorly aimed shot at you and missed. Does that make them less liable for not actually killing you? Get some satisfaction or they'll just do it again.

SomethingClever · 05-28-2011, 04:42 PM

I'd think an entirely new bike is what they owe you at MINIMUM. Who knows what happened to your engine while the oil was draining out and white smoke was pluming from your exhaust?

Not to mention the fact that you could have easily died.

Sleep on it, decide what will make this right in your book, then contact a lawyer. Personally I'd say, "replace my bike with the exact same model and all the same mods, and we're even. Otherwise my lawyers will be in touch."

bodhisattva65 · 05-28-2011, 04:45 PM

Yes things worked out well, Im alive and the kid was fired who forgot to tighten the oil plug.

The bike is ok, like I said I instantly hit the kill switch and pulled the clutch in. Got the power off the bike and there was still oil comming out of the motor after i stopped.

The thing i always knew and was an early warning system to me you always feel it in your ass first, meaning i felt the bike start to loose traction and instantly got on the clutch.

Skowinski · 05-28-2011, 05:22 PM

Looks like you are lucky to have escaped with no real damage/injuries.

Something not too different from this happened to me in 1981. Dealer mistake, and yes, it could have killed me. That was the last time anyone but me worked on my bikes. YMMV.

wmax351 · 05-28-2011, 08:01 PM

I'd try to get a written warranty on the engine. Shouldn't be an issue with it, but good to have some assurance.

Bueller · 05-29-2011, 01:53 PM

Quote:

Originally Posted by duck

Take another look at that back tire covered in oil. How would they "right the wrong" if the rider had been permanently disabled or killed?

Sure, people make mistakes, but something like this is inexcusable in my book.

The fact is he didn't get killed, he wasn't disabled, he didn't even go down.

If ifs and buts were candy and nuts what a wonderful christmas it would be.

Dispense with the grand standing. They don't owe him a new bike. What they do owe is between him and them. If they make him happy they have righted the wrong to the best of their ability. It's not like they can turn back time and make the mistake not happen.

bodhisattva65 · 05-29-2011, 03:29 PM

Put it this way they continue to make it right, and to be honest i told them not to fire the kid who made the mistake, (however they did anyhow), let it be a learning experience to the kid. the kid was sincerly sorry.

1-yes I was pissed of course i was.
2-I saved me and the bike, with luck and experience.
3-They continue to make it right.
4-I could have sued them and I think they know that.
5-So I do have some leverage.

SomethingClever · 05-29-2011, 05:20 PM

Quote:

If they make him happy they have righted the wrong to the best of their ability.

Hey, I agree. I'm just saying that I personally would probably have demanded greater restitution from these folks. If OP has slept on the incident and feels happy about its resolution, that's great.

Hats off to OP... clearly a skilled rider and an extremely forgiving human being.

bodhisattva65 · 05-30-2011, 10:05 AM

Like I said LEVERAGE!

Like Don Corleone said; "One day I will come to you for a favor"

bodhisattva65 · 01-13-2013, 06:20 PM

Up date: So i went to dealer for the "You almost killed me discount" New Super Tenere out the door Tax,title,side cases, top case, engine guard, skid plate, 5year extended warranty, $13,100

05-28-2011, 08:08 AM	#16
Riteris Dessert Runner Joined: Aug 2002 Location: The Nation's Capital Oddometer: 2,516	As Bueller pointed out, mistakes happen... it is not a perfect world. And now the dealership has to make this situation right. I think they owe you a new rear tire and a thorough detailing of the bike. What about your boot and pants? Were they sprayed by the oil? __________________ Chris I am taking the advice of all those people that told me, "Hey kid, why don't you go play in traffic!"

05-28-2011, 04:08 PM	#20
SilkMoneyLove Studly Adventurer Joined: Nov 2007 Location: Minneapolis Oddometer: 853	See what they offer first? I say, see what they offer first. You did live to ride another day, so that is good. Glad you didn't panic. What the dealer probably can do for you: Free gear or tires- see if you can score a jacket or a new set of tires (right there, and take it home, not a voucher for later or some such...) I wouldn't tell them that I am never coming back, but I would never come back to them. If they know you aren't coming back, they are less likely to give you anything. Stuff like, loose drain plug, pinch bolts left loose, tires mounted backwards are all signs that a shop is not in good shape and not worth charging the professional mechanic rate that they charge. Yes, people make mistakes, but you shouldn't have to pay for them to make those mistakes.

05-28-2011, 05:22 PM	#24
Skowinski Tetrapod Joined: Nov 2009 Location: creeping about on the surface Oddometer: 3,425	Looks like you are lucky to have escaped with no real damage/injuries. Something not too different from this happened to me in 1981. Dealer mistake, and yes, it could have killed me. That was the last time anyone but me worked on my bikes. YMMV. __________________ "It's not what you look at that matters, it's what you see." - Thoreau

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05-28-2011, 04:16 PM	#21
Barman Way Offline Joined: Apr 2011 Location: Saratoga Springs, NY Oddometer: 1,162	Basically that dealership took a poorly aimed shot at you and missed. Does that make them less liable for not actually killing you? Get some satisfaction or they'll just do it again.

05-28-2011, 04:42 PM	#22
SomethingClever sick life Joined: Aug 2010 Location: PDX Oddometer: 182	I'd think an entirely new bike is what they owe you at MINIMUM. Who knows what happened to your engine while the oil was draining out and white smoke was pluming from your exhaust? Not to mention the fact that you could have easily died. Sleep on it, decide what will make this right in your book, then contact a lawyer. Personally I'd say, "replace my bike with the exact same model and all the same mods, and we're even. Otherwise my lawyers will be in touch."

05-28-2011, 04:45 PM	#23
bodhisattva65 ^OP Gnarly Adventurer Joined: Feb 2010 Location: San Antonio, Texas Oddometer: 414	Yes things worked out well, Im alive and the kid was fired who forgot to tighten the oil plug. The bike is ok, like I said I instantly hit the kill switch and pulled the clutch in. Got the power off the bike and there was still oil comming out of the motor after i stopped. The thing i always knew and was an early warning system to me you always feel it in your ass first, meaning i felt the bike start to loose traction and instantly got on the clutch.

05-28-2011, 08:01 PM	#25
wmax351 Studly Adventurer Joined: Mar 2011 Location: Marin County and Berkeley, CA Oddometer: 740	I'd try to get a written warranty on the engine. Shouldn't be an issue with it, but good to have some assurance.

05-29-2011, 03:29 PM	#27
bodhisattva65 ^OP Gnarly Adventurer Joined: Feb 2010 Location: San Antonio, Texas Oddometer: 414	Put it this way they continue to make it right, and to be honest i told them not to fire the kid who made the mistake, (however they did anyhow), let it be a learning experience to the kid. the kid was sincerly sorry. 1-yes I was pissed of course i was. 2-I saved me and the bike, with luck and experience. 3-They continue to make it right. 4-I could have sued them and I think they know that. 5-So I do have some leverage.

05-30-2011, 10:05 AM	#29
bodhisattva65 ^OP Gnarly Adventurer Joined: Feb 2010 Location: San Antonio, Texas Oddometer: 414	Like I said LEVERAGE! Like Don Corleone said; "One day I will come to you for a favor"

01-13-2013, 06:20 PM	#30
bodhisattva65 ^OP Gnarly Adventurer Joined: Feb 2010 Location: San Antonio, Texas Oddometer: 414	Up date: So i went to dealer for the "You almost killed me discount" New Super Tenere out the door Tax,title,side cases, top case, engine guard, skid plate, 5year extended warranty, $13,100