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Old 07-11-2014, 08:59 AM   #1
Mobiker OP
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Joined: Apr 2003
Location: Missouri
Oddometer: 1,470
Rick Jones Motradd Elektrik

Back in May I called ME and ordered an ICM and a couple of spark plugs. When they didn't show up in 3 weeks, I called and got his voice mail. He did not return my call. I never received the parts (I wasn't charged either). I got the the ICM from Thunderchild and the plugs at the dealer.

Having dealt with Rick in the past, this was not like him. Knowing he is basically a one man shop, I was a little concerned. Now his website states he is "down for maintenance" until August 19 so....

Get well Rick, we need you.
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Old 07-11-2014, 11:36 AM   #2
therealbatman
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Strange....

I went online, then called and ordered a couple items yesterday, I talked to him personally.
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Old 07-11-2014, 12:12 PM   #3
ozmoses
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Joined: Jul 2009
Location: USA
Oddometer: 2,289
My experience

I met Rick at a rally, once, several years ago; we spent almost two hours talking while he did some troubleshooting on a bike somebody rode through the gate and straight to him.

I quite enjoyed our time "hanging out".

Ordering from him, however, has proven to be frustrating at times for some of the reasons you've mentioned, Mo'.

His service of rectifying problems, though, has been superb.

IMO, the issue is that one guy can only do so much solo vs the cost/benefit of a helper/employee/partner,etc. Go big or stay small, the eternal businessman's dilemma...

While I don't know what maintenance he's having performed, I do hope all goes well and he is back in the game soon.
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Old 07-11-2014, 12:28 PM   #4
cyclefreak13
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Wow. Hope everything is ok. I just ordered from him week before last and got my parts fast. He was really helpful as always. He did say he had an issue with a parts supplier and would ship my parts as soon as the new shipment came in. It didn't take but 3 days to get my stuff.

I need to get an Alpha system for my R80G/S.

Get well soon Rick.
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