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Old 06-14-2012, 05:39 PM   #31
HeadShrinker
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I came home from work and went to unlock my left side pannier of my S-10. The lock core was missing and there is no way to open the case.


I contacted Yamaha Customer Service and told them of my predicament. I had my wife's birthday gift in the pannier and it wouldn't open.


I'm taking the case to the dealer. Hopeful for a replacement under warranty.

Keep this problem in mind when you consider the lack of durability of the Yamaha bags.
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Old 06-14-2012, 10:21 PM   #32
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Quote:
Originally Posted by J.J. View Post
I came home from work and went to unlock my left side pannier of my S-10. The lock core was missing and there is no way to open the case.


I contacted Yamaha Customer Service and told them of my predicament. I had my wife's birthday gift in the pannier and it wouldn't open.


I'm taking the case to the dealer. Hopeful for a replacement under warranty.

Keep this problem in mind when you consider the lack of durability of the Yamaha bags.
Take the lock out of the othe side case and open the lost lock side case. When you replace the locks make sure to USE BLUE LOCTITE when installing the two screws.

I did not lose the lock but I was very close to doing that.
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Old 06-14-2012, 11:56 PM   #33
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Quote:
Originally Posted by tomatocity View Post
Take the lock out of the othe side case and open the lost lock side case. When you replace the locks make sure to USE BLUE LOCTITE when installing the two screws.
Yep, if you don't loctite those screws, you're eventually screwed. To the OP, did you install the bags or did the dealer?

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Old 06-15-2012, 05:40 AM   #34
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The side case and entire mechanism is broken. There truly was no other way to open but to crack the case, so to speak. These were dealer installed by previous owner.

I'll keep you posted to see if Yamaha gives me a replacement. I'm pretty sure they will because they were aware of the problem.

I was prepared for them to break eventually--but not like this .
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Old 06-15-2012, 06:05 AM   #35
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Lock

Same thing happened to me. Got home and the lock was just gone! I believe there are two small holes if you look inside that can be twisted, if you find the right tool, to get it open. My dealer took care of me. Not sure if Yamaha took care of them. Awesome bike by the way. Just returned from 4200 mile trip through Mexico without a hiccup. It's just a shame that the cases were built to BMW standards!
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Old 06-15-2012, 07:57 AM   #36
protondecay123
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Same thing happened to me. Dealer installed bags. Was replaced under warranty and rekeyed to my ignition key for free by dealer. The key is blue loctite!
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Old 06-16-2012, 12:14 AM   #37
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While at the dealership, I have been asked more than once how to install the locks. The techs don't like being told what works and they didn't use Loctite. I went to the owner and explained what could happen. Now the techs use blue loctite. At least for now. Heck they are 18 years old and don't understand what a career is.
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Old 12-06-2012, 10:35 PM   #38
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I've had good luck.

Well, I bought my S10 April 21st, and have since put 15k on the odo. I've put it down in dirt at moderate speeds about five times, never had any problems with the panniers. They're awesome. The only thing that tore them off was a 50mph low side into the ditch. It's currently in the shop now, est. comes at $8600...oops. :)
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Old 12-07-2012, 06:28 AM   #39
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If your locks fall out you can gain access from the bottom of the cases. Take out the screws and all your crap will fall out for you.

Even with all it's flaws, the S10 still makes a nice commuter bike.
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Old 12-07-2012, 07:03 AM   #40
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Speaking of S10 cases...why can't I get the back ones in the US?
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Old 12-07-2012, 07:34 AM   #41
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Quote:
Originally Posted by wfopete View Post
If your locks fall out you can gain access from the bottom of the cases. Take out the screws and all your crap will fall out for you.

Even with all it's flaws, the S10 still makes a nice commuter bike.


Watch it. You have a reputation to maintain. You're slipping.
Was that almost a compliment?
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Old 12-07-2012, 07:36 AM   #42
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Speaking of S10 cases...why can't I get the back ones in the US?
For the same reason you can't get them anywhere else.

Rattle can.
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Old 12-07-2012, 07:53 AM   #43
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They also now come in black (probably) everywhere else but the US.

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Old 12-07-2012, 08:09 AM   #44
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Originally Posted by oyster View Post
Same thing happened to me. Got home and the lock was just gone! It's just a shame that the cases were built to BMW standards!
So then it could be said that BMW builds theirs to match the quality of Yamaha.

Even when Yamaha does design and build something that is defective, somehow it's another chance to bash BMW. S10 owners are a hoot
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Old 12-07-2012, 08:39 AM   #45
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Originally Posted by Rick West View Post
So then it could be said that BMW builds theirs to match the quality of Yamaha.

Even when Yamaha does design and build something that is defective, somehow it's another chance to bash BMW. S10 owners are a hoot
Well it's not like it's a rare opportunity.
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