Go Back   ADVrider > Gear > Vendors
User Name
Register Inmates Photos Site Rules Search Today's Posts Mark Forums Read

Thread Tools Search this Thread Display Modes
Old 04-12-2013, 05:29 AM   #1
Ephrem OP
Joined: Dec 2008
Oddometer: 2
Thumbs down Corbin Gripe

Not sure if this is the place to post this but.....
I just got a Tiger 800 Roadie.
Made it to bike week and got a new heated seat from Corbin, with a 10% rider discount.
Had it shipped home. When I went to place it on the bike, I realized that they had sold me a seat for a 1200.
I called up Mike Kehane, in Daytona and got an apology and he set up a pick up from Fed- Ex. I asked him about the heated aspect, and was promised that even though 800 seats don't have heat as an option, they would special order it. He Spoke to Louis, I got ticket that said "RED FLAG, AUTHORIZED BY LOUIS, ADD HEAT". 10 days later I got the new seat. Opened it up and NO heat. The attached had all those special notes. So I called Mike again, and he apologized again. He set up a pick up from Fed-Ex. Thing was that he set the pick up at an incorrect address. I got a hold of him again, and he told me that I had to make arangements to get the seat picked up at the incorrect address because FED-EX wouldn't let him change the pickup point.
So..... I told him to forget it. He issued me a credit for the difference, after I got nasty.
This is my fourth and last Corbin.
68 Bultaco Diablo, 70 CB 500-4, 72 CB 750-4, 83 Goldwing, 89 Goldwing - 120,000 miles, 93 HD Springer - 106,000 miles, 99 GeezerGlide Classic - 108,000 miles, 07 DL650 Vstrom - 58,250 miles, 09 FJR1300 - 52,000 miles, 11 Tiger 800 - 15,500 miles
Ephrem is offline   Reply With Quote
Old 04-12-2013, 08:05 AM   #2
Smoke Eater 3
Studly Adventurer
Joined: Nov 2012
Location: Lincolnville,Maine
Oddometer: 837
My gripe with them is being on hold for over 20 minutes twice last week. I'm done with them.
Smoke Eater 3 is offline   Reply With Quote
Old 04-12-2013, 11:40 AM   #3
Dan Alexander
Ride Far - Ride Fast
Dan Alexander's Avatar
Joined: Nov 2003
Location: Now only Montreal
Oddometer: 7,713
And this is something new with corbin?

Really they are famous for bad customer service
Beemers Past and Present: 74 R90S, 77 R100RS, 85 K100RS, 2x 87 K100RS, 96 R1100GS (getting hacked), 99 R1100S, 2002 R1150GS, 2005 F650 Dakar, 81 GL500/Velorex
Plus the occasional Triumph, BSA, Yamaha, Honda, Suzuki and KTM but who's counting
Dan Alexander is offline   Reply With Quote
Old 04-12-2013, 12:01 PM   #4
"Cool" Aid!
JimVonBaden's Avatar
Joined: Feb 2005
Location: Alexandria, VA
Oddometer: 54,416
Does your seat weigh a lot? Are they still using fiberglass for the base?

JimVonBaden is offline   Reply With Quote
Old 04-12-2013, 10:41 PM   #5
Beastly Adventurer
trc.rhubarb's Avatar
Joined: Nov 2011
Location: Concord, CA
Oddometer: 2,048
I've had nothing but horrid service from them, yet I really like their seat...
Lucky for me, once I have it, I don't need to deal with them anymore.
2007 BMW GS Adventure / 2000 Ducati 900ss / 2010 Harley Ultra Limited / 1975 BMW R90/6 / 2006 DRZ400S
Follow me here
trc.rhubarb is offline   Reply With Quote
Old 04-13-2013, 07:40 AM   #6
Living the Dream....
HighTechCoonass's Avatar
Joined: Jan 2005
Location: land of the swamps!, Cajun Country LA
Oddometer: 2,503

same here .... ordered seat with out seat sticking TWICE (stock model) but never got it that way. The problem was the person on the phone said "yes no problem" and wrote on the order ticket... but the instructions were ignored by the builder- one big disconnect... Great seat though... I loved all 5 seats that I have had... they are the best.
NEW dash plates for your l
HighTechCoonass is offline   Reply With Quote
Old 04-13-2013, 09:08 AM   #7
Accredited Jackass
Drif10's Avatar
Joined: Jun 2003
Location: Gates of Moscow
Oddometer: 46,738
Originally Posted by Dan Alexander View Post
And this is something new with corbin?

Really they are famous for bad customer service
It amazes me at how they've managed to stay in business with such a well earned reputation.

I have one on my gsa. But I paid $85 for it. Be damned if I'd ever pay him full pin for a seat.

They aren't all that, for the new price there's people that make an equal or better product, and aren't arrogant a-holes.
I guess your get up and go needs a coffee. - Drif5
Drif10 is offline   Reply With Quote


Thread Tools Search this Thread
Search this Thread:

Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

Times are GMT -7.   It's 03:15 PM.

Powered by vBulletin® Version 3.8.5
Copyright ©2000 - 2015, Jelsoft Enterprises Ltd.
Copyright ADVrider 2011-2015