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Old 06-12-2014, 07:29 AM   #1
DirtJack OP
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Accessing your bike's service/recall history

Has anyone in the USA been able to use this KTM service site?

My dealer has given me several different Delivery certificate numbers to try, but none work.
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Old 06-12-2014, 05:45 PM   #2
srad600
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Quote:
Originally Posted by DirtJack View Post
Has anyone in the USA been able to use this KTM service site?

My dealer has given me several different Delivery certificate numbers to try, but none work.
I tried it when I first bought the bike and was never able to get it to work for me.
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Old 06-12-2014, 05:54 PM   #3
Chuckracer
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That would be awesome if you could just check the history by the VIN alone.
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Old 06-12-2014, 07:12 PM   #4
Suddenstop
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Never got it to work. Asked my dealer, who asked his ktm rep. Neither knew anything about it. They were guessing it was for elsewhere.
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Old 06-12-2014, 08:04 PM   #5
KawiPhil
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I tried with just the VIN not realizing you need both and of course it didn't work. Next trip to dealer I asked them for delivery cert number which they weren't sure what it was but then figured it out. Now I can access it but no history of the service I had completed. I will be back there soon and ask again?!?
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Old 06-13-2014, 05:08 AM   #6
DirtJack OP
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Quote:
Originally Posted by KawiPhil View Post
I tried with just the VIN not realizing you need both and of course it didn't work. Next trip to dealer I asked them for delivery cert number which they weren't sure what it was but then figured it out. Now I can access it but no history of the service I had completed. I will be back there soon and ask again?!?
Good to hear. I'll keep after my dealer to get it working for me. No history probably means your dealer didn't update the record yet.
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Old 06-13-2014, 09:46 AM   #7
Bluesilver
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Just be careful, I used it yesterday in South Africa and KTM have done so many 'updates' they have not updated their system so KTM tell me I am due for recalls but, I'm up to date according to the KTM Dealer printout.
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Old 07-24-2014, 10:04 AM   #8
bt390
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Thumbs down

all I want to do is down load the chassis and engine parts books and you need both the vin and DC# every dealer I talk to has absolutely no idea what that is or where I can get it.
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Old 07-24-2014, 12:47 PM   #9
JoeMongo
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Quote:
Originally Posted by bt390 View Post
all I want to do is down load the chassis and engine parts books and you need both the vin and DC# every dealer I talk to has absolutely no idea what that is or where I can get it.
You don't need to get those documents there. They are easily available in the Halls Of Wisdom.
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Old 07-24-2014, 01:07 PM   #10
Boatman
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Yes,,, I missed it...... here is the link..... http://www.ktm950.info/how/Parts%20D...s_manuals.html


I have them on my Google Drive and smart phone along with the service manual.


Munn Racing has all the parts fische online ,,,,, http://www.munnracing.com/#
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