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Old 07-17-2013, 09:57 AM   #1
Travman OP
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Joined: Aug 2010
Location: Marietta, GA
Oddometer: 413
Dealing with Jafrum.com

Just as an FYI to all. If you purchase something from Jafrum online or even by calling them, it does not mean that they actually have that product to sell. I purchased a Jacket from Jafrum and even received an order fulfillment and confirmed shipping email. When the item did not show up, I checked with FedEx and their tracking info had no updates. Called Jafrum and after a couple hours or research on their part it turns out that they never had the Jacket in stock. They are now processing a refund but it burns me in this day and age that an online company's customer service and fulfillment system is that poor that they have no idea what they have in stock and are "fulfilling" orders with no intention to ship.

Last time I do business with them and would suggest you recheck any orders you make with Jafrum.
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Old 12-26-2013, 02:36 PM   #2
Stasher1
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Joined: Jul 2013
Location: Lilburn, GA
Oddometer: 43
I ordered a breath box for my EXO-400 and what arrived is nothing like the pic on the site. The package is labeled correctly, but it won't work with a "standard" 400. From the looks of it, I need the cheek pieces from the snowmobile version of the EXO-400 to make it work.

So, in addition to making sure they have your item in stock when you order, you need to make sure that it actually matches the pic.
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Old 12-27-2013, 01:31 PM   #3
garfey
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Joined: Sep 2010
Location: Deep East Texas
Oddometer: 4,346
I've ordered from Jafrum 3 or 4 times. No problem whatsoever.
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