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Old 01-07-2015, 04:59 AM   #1
findlj OP
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Joined: Oct 2010
Location: Missouri
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Eh? ADVMottrad?

I'm looking for information on ADVMottorad (www.advmotorrad.com in Webster NY). They've got a top box and mounting plate i'm interested in for my Tiger but have a couple questions and cannot get in contact with them. I've left a message on the web site and tried calling twice. When calling the number listed on the web site I get a Voicemail message from someones personal phone account who is not identified.

Anyone know if these guys are around, out of business, on a ski trip somewhere or are just really hard to contact in general? Also, if you've had business dealings with them, have they been good to work with?

Thanks for help in advance.
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Old 01-07-2015, 05:44 AM   #2
Happycamper
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They have been good to me

I have had good dealings with them. Given the weather they have had in upstate NY and the time of year (post-holidays) you have likely caught a time when they (Jason) is either digging out or on vacation. I'd be patient and give them a couple of more days.
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Old 01-07-2015, 09:11 AM   #3
rotaryracer
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Hi findlj - we're absolutely still here and happycamper has it right that we are hella busy! I have had some intermittent issues with email of late, so if I didn't get your message, please try again at info AT advmotorrad DOT com and hopefully that should do it. Most emails are coming through just fine, but I've escalated the issue to our hosting partner for support.

I was away from the shop yesterday at meetings so I did have the shop number forwarded to my cell for a bit - sorry if I missed your call! I'm back in today, so please feel free to call back at (585) 310-ADVM and we can get you taken care of. If I'm on the line with another customer, you may get a voicemail - just leave me a message and I'll call you right back. For some reason, I didn't get any voicemail messages yesterday...maybe the email gremlins are hacking my voicemail too....

I'll PM you as well, but would be happy to get you squared away with a top box and mount for your Tiger!

Thanks again....
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Old 01-07-2015, 09:44 AM   #4
Offcamber
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I have dealt with RotaryRace.....no issues.
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Old 01-11-2015, 05:36 PM   #5
Irish769
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ADV Motorrad

Great company to deal with!
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Old 01-11-2015, 07:20 PM   #6
Unstable Rider
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All good, straight up. The product line he represents is some high test stuff. No worries...
A++
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Old 04-23-2015, 09:14 PM   #7
Race Ready
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Not always...

Quote:
Originally Posted by Unstable Rider View Post
All good, straight up. The product line he represents is some high test stuff. No worries...
A++
Upper bars for my Tenere had QC issues. They should have been caught before I got the item.

Glad the rest of you had good dealings with his company.
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Old 04-23-2015, 10:23 PM   #8
Unstable Rider
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Quote:
Originally Posted by Race Ready View Post
Upper bars for my Tenere had QC issues. They should have been caught before I got the item.

Glad the rest of you had good dealings with his company.


Well hells bells brother, clearly this is MY FAULT.


Cause I rigged a KAWASAKI and not a Yamahoo and actually had NO WORRIES and a PLEASANT experience.

Just me I am sure. Naw, I think everyone but you has been happy . Too bad yer SAD


Reminds me, Jason- I need to order a tailbox to match my panniers.
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Old 04-23-2015, 10:46 PM   #9
alfabc
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I really like the Holan top box I bought from Jason. Great service and a great product. No complaints what so ever.
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Old 04-24-2015, 07:47 AM   #10
rotaryracer
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Thanks guys - unfortunately, we didn't receive any communication from Race Ready that there actually was an issue until being alerted to a couple of forum posts. We pride ourselves on service and will happily work to resolve this, although it would've been helpful to be contacted first.

Unstable Rider - give me a ping when you're ready for a top case and we'll get you taken care of!

Thanks...
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Old 04-25-2015, 12:12 PM   #11
Spam16v
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Shit, didn't realize you guys were that close. 1h25m says google maps from where I'm at in Buffalo. You guys have Hours/showroom/storefront? or just an online presence? Always up for an excuse for a ride.
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