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Old 01-30-2015, 02:31 PM   #1
Murf2 OP
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Problem with Ebay purchase?

Go figure, right. I bought a seat & the seller shipped it. It is setting at the Post Office with $25 postage due. They say the seller did a "Click & Ship" stating the weight at 10 lbs. I would guess it at about 40 lbs, so I don't really believe it was an honest mistake.

The seller listed it as "returns not accepted" but I assume that if I refuse it & they Post Office returns it to the seller, that wouldn't be considered a return my me or would it?

I've never had any problems with an Ebay purchase. How should I handle this? Any help would be welcome.

Thanks,
Murf
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Old 01-30-2015, 02:40 PM   #2
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I'm confused; did the seller already charge you for shipping based on a #10 rate and now the USPS wants payment for the actual weight, which is +#30?
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Old 01-30-2015, 03:29 PM   #3
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Yes he charged me 22.50 for shipping & the post office is saying $25 more is due. Is my problem with the post office in your opinion?

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Old 01-30-2015, 03:39 PM   #4
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Understood.

Problem with USPS? I don't know.

It sounds as if the seller attempted to ship you a #40 parcel for the cost of a #10 parcel and it didn't work out?

Can you have your local PO weigh it and calculate what the postage should be for the manner it was shipped?

If it's $47.50, you've got your answer.

Was ebay shipping a flat fee, actual cost or calculated to your ZIP?

Out of curiosity, what kind of moto seat weighs 40 pounds?!
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Old 01-30-2015, 03:50 PM   #5
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It was a flat $20 for shipping, not the $22.50 I posted earlier I didn't think anything about it because I have used a lower shipping price when I have sold stuff to try and entice bidding. I figured that's what he was doing. Yeah, I guess I should clarify that. It's a Harley air suspension police solo seat & hardware. Pretty heavy stuff. Thanks again for the help, guys!
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Old 01-30-2015, 04:13 PM   #6
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Before doing anything, let the seller know what is happening and see if he will refund you the $25. It is his fault for miscalculating the shipping. You agreed to pay the $20 shipping he advertised. Some stuff on eBay ships for free, if you received a box with postage due and the item was supposed to ship for free, what would you do? Treat this the same way.

If it does not work out, let it go back to him and ask for a refund. You may need to open a dispute with ebay but you will win.
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Old 01-30-2015, 06:34 PM   #7
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trailer Rails, That's exactly what I did before I posted here. I was just getting ready for the worst case. Of course, I was jumping the gun. The seller was unfamiliar with buying postage online. He refunded $25 as soon as he could. Kinda renews my faith and reminds me to relax and let things work themselves out.


Thanks all,
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Old 01-30-2015, 06:39 PM   #8
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Originally Posted by Murf2 View Post
trailer Rails, That's exactly what I did before I posted here. I was just getting ready for the worst case. Of course, I was jumping the gun. The seller was unfamiliar with buying postage online. He refunded $25 as soon as he could. Kinda renews my faith and reminds me to relax and let things work themselves out.


Thanks all,
Murf
Cool it worked out, excellent sellers have been the norm for me, but beware, there are some turds floating in the punch bowl, so definitely CYA.
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Old 01-31-2015, 04:58 AM   #9
trailer Rails
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Quote:
Originally Posted by Murf2 View Post
trailer Rails, That's exactly what I did before I posted here. I was just getting ready for the worst case. Of course, I was jumping the gun. The seller was unfamiliar with buying postage online. He refunded $25 as soon as he could. Kinda renews my faith and reminds me to relax and let things work themselves out.


Thanks all,
Murf

Most people are pretty good on eBay. I have done a lot of buying and selling there. I have had to open a few disputes against sellers and had one against me. I try to be a stand up guy and have never lost a dispute.

Usually just sending a person a civil message will resolve everything.
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Old 02-02-2015, 05:28 PM   #10
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Most people are pretty good on eBay. I have done a lot of buying and selling there. I have had to open a few disputes against sellers and had one against me. I try to be a stand up guy and have never lost a dispute.

Usually just sending a person a civil message will resolve everything.
Yeah, I generally had good experience buying and selling on eBay so far. Most sellers value their account too much to risk getting a negative feedback.
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Old 02-04-2015, 06:56 AM   #11
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Seems relevant-

I am strictly a buyer on ebay because 1) their system seems onerous for the occasional seller and 2) CL and online flea mkts/classifieds have worked fine for me thus far.

As an ebay buyer, I do rely heavily on seller feedback ratings.

Last week I purchased two separate items from the same seller. When I asked for combined shipping he replied that I had overpaid, in his opinion, for one of the items and would ship both for free.
While these items are collectible they are not delicate yet, even shipping with no charge, were packed as if fragile using bubble wrap, foam,etc.

That's a 6 star seller to me!

OP-I'm glad this worked out for you; it generally does.
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Old 02-07-2015, 12:00 PM   #12
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Cool2 seperate

I bought two items from the same seller. I email about combined shipping.

Nope.

Oh well. I guess he didn't have to.
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Old 02-08-2015, 04:22 AM   #13
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I bought two items from the same seller. I email about combined shipping.

Nope.

Oh well. I guess he didn't have to.
They may already be packaged waiting to be picked up for shipping, and profit margins on eBay are tight enough that repackaging isn't an option.

Alternatively if it's a larger seller they probably outsource packaging and shipping to another conpany who could be very inflexible. Maybe both items aren't even in the same warehouse.
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Old 02-08-2015, 11:56 AM   #14
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It's also an accountability issue for them. They need to be able to prove to ebay that both items were shipped, when they were shipped, where they were shipped and when they were received.
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Old 02-12-2015, 08:02 AM   #15
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I buy a lot of stuff on ebay. But before making any purchase I fully know and understand the shipping. If the shipping looks ridiculous, or the seller is making up for the low item price in the shipping, no sale.
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