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Old 05-07-2014, 01:07 AM   #1
bcfellow OP
Adventurer
 
Joined: Oct 2007
Location: Victoria, BC
Oddometer: 24
Contacting KTM Canada

Hi, I was wondering if anyone has a contact email for KTM Canada? I have left numerous phone messages with them over the past 3 weeks and tried their facebook page. No response whatsoever - not even a 'please hold'.

I've never had a company, in or out of the motorcycle industry, completely ignore customers before. Seems odd.
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Old 05-07-2014, 12:28 PM   #2
ShawnS
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Joined: Apr 2014
Location: Toronto, ON, Canada
Oddometer: 51
Question

Quote:
Originally Posted by bcfellow View Post
Hi, I was wondering if anyone has a contact email for KTM Canada? I have left numerous phone messages with them over the past 3 weeks and tried their facebook page. No response whatsoever - not even a 'please hold'.

I've never had a company, in or out of the motorcycle industry, completely ignore customers before. Seems odd.
Same here. I've left 3 VM messages - no reply.
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Old 05-07-2014, 12:32 PM   #3
TexaNate
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Joined: Jul 2012
Location: North Houston
Oddometer: 390
If it makes any difference, my dad tried for months to get through to KTM USA about his 450 EXC oil transfer issue that the dealer couldn't figure out. They just delayed or completely ignored him until his warranty ran out. YMMV
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Old 05-07-2014, 03:05 PM   #4
L.B.S.
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Joined: Feb 2010
Oddometer: 1,259
Quote:
Originally Posted by bcfellow View Post
Hi, I was wondering if anyone has a contact email for KTM Canada? I have left numerous phone messages with them over the past 3 weeks and tried their facebook page. No response whatsoever - not even a 'please hold'.

I've never had a company, in or out of the motorcycle industry, completely ignore customers before. Seems odd.

Where did you buy your bike?

Maybe this place can get a hold of someone higher up?

http://www.spunkysmc.com/
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